Shipping policy
Last updated: July 2026
Thank you for shopping with BeKinda. We are committed to delivering your order promptly and safely.
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
UK Shipping
- Shipping is free to addresses in the UK. Shipping time takes between 3-10 days due to the custom made nature of our product.
International Shipping We ship to selected international destinations including the United States and Europe. International delivery typically takes 10-14 business days depending on your location and local customs processing.
- International Standard: from £12.99
Customs & Duties International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. Novaé Hair is not responsible for any delays caused by customs.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number.
Lost or Delayed Orders If your order has not arrived within the expected timeframe, please contact us at [your email address] so we can investigate.